About us

Oh My Support

We’re providing tailored, scalable solutions for distributed Customer Service and Sales Teams!

Thanks to our experience, you can create from scratch a unique Customer Journey for your clients


We support
our clients

by providing tools such as Zendesk and Pipedrive. In short, if you have clients or want clients then you need Oh My Support.

At OMS we put you and your needs first. We believe that only by understanding them properly we can recommend the best solution for your company and smoothly guide you through the whole implementation process.

If you want:

Comprehensively create and monitor a unique Customer Journey.
Empower your Customer Service Team to provide the best Customer Experience
Deliver intuitive and simple solutions for your Sales Team
Boost your Customer Service and Sales Processes
Build advanced analytics based on your specialized Teams progress
Automate Customer Journey process in your organization
Build an internal knowledge base for your employees
Painless scaling
You need OMS!
Services

How can we help you

Need analysis

the first step, which is crucial on the way to implementing a new tool, is to get to know the needs of the organization and to analyze the current workflow.

As a partner we are able to assess which tools and in what package will most effectively support your business.

Implementation

Working with a partner during the platform implementation phase allows for a smooth transition of the process.

At OMS we have specialists who will migrate the data so that all the information, current and historical, is in one tool.

VAT invoices in PLN

OMS can invoice you for the use of the tool in PLN, USD or EUR.

This is a great convenience for companies that want to settle in the local currency.

Training

The key to success is not the tool itself, but also knowing how to use it. Partner will conduct training on its use among employees and training for administrators.

Thanks to that, the team will know how to use the tool to its full potential.

Technical support

Our specialists are available throughout the working week, during Polish business hours - the hours that most of our customers work.

We provide technical and content-related support and substantive support in Polish or English.

Portfolio

Our customers

CCIG Logo
CCIG
Green Cell Logo
Green Cell
HCM Deck Logo
HCM Deck
Westwing Logo
Westwing
OLX Logo
OLX
Savicki Jewellery Logo
Savicki Jewellery
Scalo Logo
Scalo
HFT71 Logo
HFT71
Sprzedajemy.pl Logo
Sprzedajemy.pl
Unity Group Logo
Unity Group
Rockwool Logo
Rockwool
XTRF Logo
XTRF
Postal Steel Group Logo
Postal Steel Group
Risk Made In Warsaw Logo
Risk Made In Warsaw
Dan Hoss Logo
Dan Hoss
Shoper

Zendesk enabled us to organize our communication, which has had a positive impact on the team and clients alike. The tool is simple to use, and if there occur any difficulties - which happens rather rarely, we can always count on the support of Fly On The Cloud.

Daniel Martyn, Project manager at ONe

People are a big plus of working with Fly On The Cloud. The team is open to our questions and inquiries, communication is smooth, FOTC/OMS specialists take the initiative themselves.

Łukasz Rozwora, Shift manager w CCIG

I rate the cooperation with Fly On The Cloud very positively. The possibility of direct telephone communication with our supervisor, quick response to e-mails by technical persons - all this is a big plus.

Oskar Malina, Customer Services Director w XTRF

FAQ

Could you share with us some Best Practices?
Can you represent us in our case at the producer?
In which currency we can pay?
What countries do you cover?
Why should I go with you?
What are the benefits of the CRM implementation?
What a good CRM system should have?
Contact

How to find us

ul. Rzeźnicza 32-33, 50-130 Wrocław
TAX No: 8971797086
hello@oms.cx

Contact form

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