Products

What we can offer

Zendesk is a set of services that you can combine in a way that suits your business aims best. Thanks to that modular system, you’ll create a platform for building strong customer relations and gain long-lasting loyalty.

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Why Zendesk?

Internal communication
Automation
A customer centric view
Multi-system integration
Internal analytics
Secure Customer Services

Compliance Certifications and Memberships

We use best practices and industry standards to achieve compliance with industry-accepted general security and privacy frameworks, which in turn helps our customers meet their own compliance standards.

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Zendesk Suite

Thanks to Zendesk Support you can easily manage your omnichannel support efforts.

Ticket statuses, client’s history, triggers and automated feedback forms are just a few features of this efficient support tool.

Zendesk Guide helps to solve clients’ problems even before they’ll contact one of the agents.

Knowledge base with automated content cues is the best assurance that the client has access to answers all around the clock.

Zendesk Chat is a reliable tool that allows you to streamline messaging with clients on many different channels.

Embed a chat window on your mobile and desktop website to be always accessible. Identify clients by allowing them to log in with their social media credentials.

Zendesk Talk is a system of telephone customer support with a built-in IVR, queue callback, and warm transferring.

Talk uses a reliable infrastructure of Twilio network and allows you to answer calls 24/7.

Zendesk Explore is a tool that will help you keep track of all the actions related to customer support – and their outcomes.

Automated periodical reports are sent to authorised people. They can see all the analytical data to draw constructive conclusions.

How it all comes together?

The Support Suite is designed with agents in mind, putting multiple channels and relevant context all in one place.

It’s a unified agent workspace — helping your teams provide a faster, more personal experience to your customers.

Pricing

Zendesk
Suite Team

Get the fundamentals right. Deliver support across any channel, all from one place.

$49
per user per year, billed annually
Zendesk
Suite Growth

Go farther with a little extra help. Tap into self-service and automations.

$79
per user per year, billed annually
Zendesk
Suite Professional

Work even better together. Get deeper collaboration, routing, and analytics.

$99
per user per year, billed annually
Zendesk
Suite Enterprise

A comprehensive solution that meets all your enterprise needs.

$150
per user per year, billed annually
Zendesk
Suite Team

Get the fundamentals right. Deliver support across any channel, all from one place.

$59
per user per month, billed monthly
Zendesk
Suite Growth

Go farther with a little extra help. Tap into self-service and automations.

$99
per user per month, billed monthly
Zendesk
Suite Professional

Work even better together. Get deeper collaboration, routing, and analytics.

$125
per user per month, billed annually
Zendesk
Suite Enterprise

A comprehensive solution that meets all your enterprise needs.

$199
per user per month, billed monthly