Products

What we can offer

Zendesk is a set of services that you can combine in a way that suits your business aims best. Thanks to that modular system, you’ll create a platform for building strong customer relations and gain long-lasting loyalty.

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Why Zendesk?

Internal communication
Automation
A customer centric view
Multi-system integrations
Internal analytics
Secure Customer Services

Compliance Certifications and Memberships

We use best practices and industry standards to achieve compliance with industry-accepted general security and privacy frameworks, which in turn helps our customers meet their own compliance standards.

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Zendesk Suite

Thanks to Zendesk Support you can easily manage your omnichannel support efforts.

Ticket statuses, client’s history, triggers and automated feedback forms are just a few features of this efficient support tool.

Zendesk Guide helps to solve clients’ problems even before they’ll contact one of the agents.

Knowledge base with automated content cues is the best assurance that the client has access to answers all around the clock.

Zendesk Chat is a reliable tool that allows you to streamline messaging with clients on many different channels.

Embed a chat window on your mobile and desktop website to be always accessible. Identify clients by allowing them to log in with their social media credentials.

Zendesk Talk is a system of telephone customer support with a built-in IVR, queue callback, and warm transferring.

Talk uses a reliable infrastructure of Twilio network and allows you to answer calls 24/7.

Zendesk Explore is a tool that will help you keep track of all the actions related to customer support – and their outcomes.

Automated periodical reports are sent to authorised people. They can see all the analytical data to draw constructive conclusions.

How it all comes together?

The Support Suite is designed with agents in mind, putting multiple channels and relevant context all in one place.

It’s a unified agent workspace — helping your teams provide a faster, more personal experience to your customers.

Pricing

Zendesk Suite Team
$49
per user per month, billed annually

Get the fundamentals right. Deliver support across any channel, all from one place.

Zendesk Suite Growth
$79
per user per month, billed annually

Go farther with a little extra help. Tap into self-service and automations.

Zendesk Suite Professional
$99
per user per month, billed annually

Work even better together. Get deeper collaboration, routing, and analytics.

Zendesk Suite Enterprise
$150
per user per month, billed annually

A comprehensive solution that meets all your enterprise needs.

Zendesk Suite Team
$59
per user per month, billed monthly

Get the fundamentals right. Deliver support across any channel, all from one place.

Zendesk Suite Growth
$99
per user per month, billed monthly

Go farther with a little extra help. Tap into self-service and automations.

Zendesk Suite Professional
$125
per user per month, billed monthly

Work even better together. Get deeper collaboration, routing, and analytics.

Zendesk Suite Enterprise
$199
per user per month, billed monthly

A comprehensive solution that meets all your enterprise needs.

Get started free trialCompare plans
Annual Subscription Term
(per agent per month)
Monthly Subscription Term
(per agent per month)
Industry-leading ticketing system
Messaging across web, mobile, social
Email, voice, SMS, and live-chat support
Help centers
Unified Agent Workspace
Robust omni channel reporting
Workflows & Automations
AI powered automated answers
Self Service customer portal
AI-powered knowledge management
Conversation Routing based on agent skill
Integrated Community Forums
Customizable and shareable Analytics dashboards
Real-time Analytics
HIPAA compliance
Custom Agent Roles & Permissions
Sandbox environment for change management
AWS Events Connector
Data Storage
File Storage
Custom Objects
External Events
Zendesk Suite Team
$49
$59
1
50
50 MB/agent
2 GB/agent
Up to 100K records
Up to 150K/month
Zendesk Suite Growth
$79
$99
Up to 5
100
100 MB/agent
5 GB/agent
Up to 100K records
Up to 150K/month
Zendesk Suite Professional
$99
$125
Up to 5
500
100 MB/agent
5 GB/agent
Up to 250K records
Up to 350K/month
Zendesk Suite Enterprise
$150
$199
Up to 300
1000
200 MB/agent
10 GB/agent
Up to 1M records
Up to 750K/month
Get started free trialClose comparison